How to Contact Us

This page contains information about how to contact with queries about your order or comments about this site.

How to contact us
  • Contact Form

    Click here

  • Mail
    76-1-209 Nagane Nihongi-cho Anjo-shi Aichi-ken
    446-0054 Japan

  • Fax

    From within Japan : 0566-73-6776
    From outside Japan : 81-566-73-6776

  • CafePress

    If you have a problem with an order for a mug, t-shirt, mousepad or raglan made through our CafePress store, you should contact them here. Please tell us if you are dissatisfied with the service you receive.

Problems contacting us?
We will do our very best to respond to your enquiries and concerns as quickly and thoroughly as possible. If you are experiencing difficulties in contacting us, it could be due to one of the following problems:
  • Time difference

    If you are calling from outside Japan, please remember that there could be a significant time difference. This also could be the reason why you do not hear back from us immediately when you email. Click here to see the current time in Japan.

  • Vacations

    We are not a huge corporation. As a result we may sometimes be unavailable or have a limited email-only response service due to vacations. You can find information about our vacation periods here. However,we will do our very best to assist you as soon as possible.


We do not use information supplied to us by our customers and site visitors for any reason other than to complete their orders and to send occasional email updates about new products or special deals on this site. If you wish to stop receiving these emails please email us at the above address. If you have reason to believe that we have not complied with this policy, please email your concerns to

We currently use Statcounter to help us measure the effectiveness of our site. No personal information about you is gathered by this process.

We also use affiliate tracking software called IDevAffiliate to track sales that are generated by our affiliate partners. Again, no personal information about you is tracked by this process. It is simply used to attribute the right sales to the right partner.

If you purchase directiy from this site, all your credit card information is processed on WorldPay's high-security servers. We do not see your credit card details directly. If you place an order through our CafePress store, the transaction is covered by their terms and conditions. In this case also, we have no access to your credit card details.

Address and other data you enter into the shopping cart when making a purchase is protected by high-security 128-bit SSL encryption.

This website is owned and operated by Internet Support, Ltd. in Anjo, Japan. Apart from operating this site, we also design and operate sites in Japanese and English for Japanese and foreign clients. Find out more about how we can help your business succeed in Japan.