Vacation Periods

This page contains information about vacation periods when we will not be able
to answer your queries promptly, or when we will provide a limited email-only customer service.

Vacation periods does not provide customer support during Japanese public holidays and weekends. In addition, there will only be limited email-only support during the periods noted below. We apologize in advance if our service is not as prompt as usual during these times.
  • January 9th